Saia-Burgess Controls - Views and pillar

Reliability and sustainability as corporate culture More than 30 years’ experience with PLC technology and PLC quality has left its mark on our corporate culture. As a result, our customer relationships are designed for the long term and based on trust and continuity. Healthy, organic growth is more important to us than spectacular leaps in growth arising from company acquisitions.Our focus is on canvassing customers, convincing them, and finally winning them permanently for ourselves. Our home market is Europe. Here we have own offices in the key countries and serve the market through an extensive partner network with over 400 systems integrators. Markets in the Far East and Pacific region are looked after by our Saia-Burgess Hong Kong affiliate. We are present in North America with Saia-Burgess in Chicago.		Factory 1: Controller and Interfaces Business Area, sales and commercial field. Factory 2: SMD Production and Small Devices Business Area. Solar plant with 11 kWp for «green» air conditioning

Reliability and sustainability as corporate culture
More than 30 years’ experience with PLC technology and PLC quality has left its mark on our corporate culture.

As a result, our customer relationships are designed for the long term and based on trust and continuity. Healthy, organic growth is more important to us than spectacular leaps in growth arising from company acquisitions.Our focus is on canvassing customers, convincing them, and finally winning them permanently for ourselves.

Our home market is Europe. Here we have own offices in the key countries and serve the market through an extensive partner network with over 400 systems integrators.

Markets in the Far East and Pacific region are looked after by our Saia-Burgess Hong Kong affiliate. We are present in North America with Saia-Burgess in Chicago.

Saia Burgess - Werk 1
Factory 1: Controller and Interfaces Business Area, sales and commercial field.

Saia Burgess - Werk 2
Factory 2: SMD Production and Small Devices Business Area. Solar plant with 11 kWp for «green» air conditioning

All in-house, all under control
Short decision paths allow flexible action on market trends

	Product Development and Care	We develop our own software, firmware and hardware from the bottom up. This level of competence and independence allows us to guarantee our product lifecycle and compatibility for over 15 years. We can also able make custom products fast and reliably, based on our own technology modules.
	Board Production	Two modern SMD lines in our Murten factory (CH) provide 560 feeder positions. Effective mounting capacity is around 80 000 components per hour. Tight or critical boards are processed on a selective soldering machine. Test methods used include ICT, AOI and Boundary Scan.
	Assembly	Production and assembly are based on the «Lean» principle. The SMD line is followed directly by finishing in cells, No intermediate storage takes place. .In these cells, a machine assembled board becomes a finished product ready for dispatch, including packaging and documentation.
	Logistics	Typical values: - 75 000 order items - 12 000 packages - 1000 sales items kept on stock - Delivery reliability: >96 % - Delivery time: 80 % of items within 48 hours
	Training & Support	Our aim here is to achieve a high level of autonomy and efficiency for our customers. Product support and training centres are provided locally at every sales support location. Our factory in Switzerland is even geared to offer customers practical training on real machines and installations.